Posted in Blog Entries:, Digital PR, PR Issues, Social Media, Technology on June 11th, 2010
By Craig

itunes podcasting logoThis funny post about a World Cup PR and podcast FAIL got me chuckling, but also wondering: why is it that a lot of PRs don’t listen to podcasts? (yes, it’s sweeping generalisation time!)

It’s a strange one. I’ve seen me go into pitches or meetings and say to the inhouse PRs “Just heard your mention/interview on such-and-such-podcast and it was really good” and you get either blank looks or quick mumblings of “thanks” before the topic is quickly glossed over. In both cases, the reason is the same thing: they haven’t listened to it (and probably won’t).

Inhouse’s aren’t the only ones guilty of this, I know agency types are too. So I decided to conduct a very unofficial survey of PRs from countries where English is the primary language. It was a mix of inhouse and agency and what I found was (shocker) in the US, the PRs were more used to listening to podcasts, most of the London-based agencies were too but elsewhere I might as well have been asking for microfiche to be read on an iPad.

One thing that came back from nearly all of them though was that companies do not allocate time for podcast listening as part of cuttings/research: it has to be done in their own time. This also explained – for many – why they didn’t listen to podcasts – they consider the trip to/from work to be their time and not their employers, so they’ll listen to music or audiobooks or radio. But definitely not work-related podcasts. (I did like the reply from one though: “All the PR podcasts are ages long – FIR and Quiet News Day are both hour editions all the time. After them I’ve no time for client-related ones.”)

Apart from employers not allocating time for podcasts, I wonder if there’s other reasons:

  • PRs are normally bypassed in the search for the person to speak to for podcasts.
  • Very often those who appear on podcasts forget to tell the PRs that they are going on something.
  • Some agencies consider podcasts to be digital and if you aren’t paying for digital monitoring then you aren’t getting any.
  • Lots of agencies just do print and Google Alert monitoring.
  • It’s hard to do a metric or ROI on as unlike a one-day hit in a newspaper a podcast can be downloaded for years afterwards. Should you provide a metric every week/month for it? Would the podcast maker give you that data on a regular basis?

If others have anything to add, I’d love to hear it…

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  • Allan Barr

    Interesting findings from you quick poll, Craig. I guess if you look at the reasons why it seems that so few PRs listen to podcasts you also have to look at the access issue. Obviously you can listen to a podcast on your computer (assuming you have speakers) but I’d imagine most folks will use a mobile device like an iPod or smart-phone to listen to podcasts.

    I know plenty of PRs who don’t have a compatible mobile device so that may be a factor. Personally I’m an avid podcast listener and must get through a good 10-12 hours of audio content per week, most of which I listen to during my daily commute. (I have a 3 hour commute each day and have my iPhone hooked up through my car stereo and pretty much listen to podcasts exclusively.) They are a fantastic way of getting relevant information and I use them to keep up to date on what is happening in the world of social media, technology, business etc.

    I may be a bit old fashioned in this view, but as a communications advisors I still think it’s incumbent on us to keep abreast of anything which could impact or benefit our clients and I find podcasts are a great way to do that. On the time allocation point, I can’t understand why some PRs have said they aren’t given the time to listen to relevant podcasts. Surely it should be a matter of course not just to see if their client has been mentioned, but also to inform their knowledge a particular area?

    On the point about not listening on their commute as that’s their own time and not their employers: I fully respect that view. I guess the way I look at it is that PR isn’t a 9-5 job. Besides, I enjoy what I do and find this stuff interesting so for me it’s not a chore – guess it comes down to how you look at it. (All that being said, I’ll admit that podcasts like the @thethumbcast are purely for personal pleasure don’t really fall into the work related category!)

    Would be interested in others views.

  • JasonWassell

    I think you are right to say that you wouldn’t really listen to podcasts in the workplace, it is something that you do on the way to work or in your own time.

    But that is not unique to podcasts. PR people will also print of policy briefings, branding case studies, interesting cuttings and read them outside of the office. That is not how it should be, but its reality.

    And you are right that accessibility is a factor. With my 150 page report on the Calman Commission, or a PR case study, I can skim through and still have a good idea about what it was saying. I can’t really do that with a one hour podcast.

  • Stuart Mackinnon

    This excellent post ( http://tiny.cc/zpwgd ) by Duncan Stephen shows the problem that a dedicated follower of podcasts has keeping up – even with a couple of commuting hours a day.

    I enjoy podcasts and listen to a handful that I regard as important / enjoyable in both professional and personal capacities as often as I can.

    However, it was explained fairly eloquently at the SSMD that podcasts have to compete with other media. If you have finite resources, you have to prioritise using fairly, arbitrary criteria.

    If you manage a tight budget, you may have to choose between broadcast, print and digital media monitoring. The same goes for how you manage your own time – limited time and lots of content to choose from.

  • scottdouglas

    The future is in skippable audio chapters – like Iain Hepburn does on his podcasts (the clever devil).

    I agree with Allan Barr. Like him I listen to numerous podcasts and get loads of great information and insight out of them.

    Ultimately it all comes down to personal preference.

    Podcasts are free, and as a listener you can feel unbelievably close to the speaker. Far more so than even following a blog or a Twitter stream.

    However, time is precious and expecting people to give up their free time every week is a big ask.

    Honestly? At 25 I don’t think there is any chance I’d have been listening to any media specific podcast..

    However, now you’d struggle to prise me away from For Immediate Release, Marketing Over Coffee, Media Talk or On The Media.

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