Last week was great interesting for the professional services in terms of social media – we were asking if banks should use social media, then there was Twittergate with the legal profession (this is the comprehensive must-read on that) and late Friday pm, an Edinburgh/Glasgow HR company saw financial details – which weren’t flattering – thrown up on LinkedIn.

And given the state of the accounts, it’s a bit of a PR disaster. So how do they get out of this?

Read more…

Ever-talented Jon Clements has written a good piece over on the PR Media Blog about banks and social media that’s well worth a read given the recent fury over banking bonuses but it got me thinking too – should banks use social media? (Niall Harbison has also written a good piece along the same lines here.)

Now, there’s a case for it – and we’ll come to that – but overall? Oh hell no, as Will Smith would say (or your bank manager if you’re asking for a loan).

Why? Because most bankers don’t think they’ve done anything wrong.
(Don’t have time to read this? Get this social media blog delivered as audio via iTunes or RSS)

Read more…

Today’s the day when lots of Scottish companies return back to work, so to help them ease back in (and because we were quite decent in our 2010 social media predictions), here’s some thoughts – over two posts – on what may pop up in social media over the coming months., so feel free to go get that cup of tea and delay checking your inbox for another ten minutes…

(Don’t have time to read this? Get this social media blog delivered as audio via iTunes or RSS)

Read more…

Last December, we did the obligatory predictions for 2010 in social media and PR – but how did we do?

Read more…

BBC Scotland recently featured Contently Managed in an article, so if you’ve come here via that, thanks for visiting, I hope you’ll stick around. The blog provides a bit of Scottish cynicism and attitude to social media (but also praises it when it can – after all it’s the lifeblood of what we do here) and I hope you’ll find it of use and interest. And from time to time we also host The Scottish Social Media Dinners.

Anyway some of the blog’s greatest hits are:
Read more…

Thanks to Allan Barr for tweeting me a heads-up on this before I had checked my mail – the post yesterday about not everyone wanting to be digital was featured in PR Daily (which everyone should be a subscriber to – and thanks to Beth Carroll for putting it up there).

So if you’ve come here via PR Daily, I hope you’ll stick around. The blog provides a bit of Scottish cynicism and attitude to social media (but also praises it when it can – after all it’s the lifeblood of what we do here) and I hope you’ll find it of use and interest. And from time to time we also host The Scottish Social Media Dinners.

Anyway some of the blog’s greatest hits are:
Read more…

Facebook, Twitter, blogs, SMS, texting, YouTube videos, forums – all these things can be great to watch and participate in, but a little survey from the USA reminds us that professional communicators should always remember that not everyone wants to be digital – and it would be foolish to ignore them.

Read more…

This come out the blue on Monday afternoon – Aberdeen Press and Journal Editor Derek Tucker is taking early retirement from the Press and Journal after 18 years in the top seat.

And of course, the immediate question is – who will replace him.
Read more…

For long enough there were debates about who should own social media in the comms space and PRs keep pushing themselves forwards, but this article by Lisa Devaney  from Hai Media Group at The Wall indicates that perhaps some PRs don’t want it – because it’s too much extra work.

To which you have to go “Huh? Don’t you want to stay in a job?” (It’s also a bit of a contradiction from her company’s own PR offering which states “We approach the media landscape with an eye toward the many layers of promotional opportunity that now exist in the Web 2.0 and Mobile 2.0 sectors.”)

And in thinking about it, you know what it’s reminded me? Most PR companies have actually been quite poor at even doing traditional PR for years. But even more worrying, if they don’t like the workload now, wait until they see what’s around the corner…

Read more…

As the footy season is nearly upon us, it might seem prudent to point out a couple of good pieces on football and social media (one of them written by a guy who did a book on football) that give pointers on how clubs of all sizes could increase interaction with their fans:

Read more…