Your company is under-fire on TV, being slated online for shoddy work, perhaps your staff have been caught in major illegal activity or your current PR firm ignored an online comment on a Friday, thinking it harmless, and over the weekend it's blown up massively.
These are all too-regular scenarios in public communications, but what to do? Should you say nothing? Should you say everything? What duty of care do you have to staff involved? How do you help recover your company's reputation afterwards?
The team at Contently Managed have helped to advise client on potential pitfalls before they happen and also helped pick up the pieces of companies who have been hammered on mainstream shows like BBC's Watchdog.
Let us worry about your communicating, freeing you up to deal with the crisis.
More and more companies are using blogs, Twitter, websites, Facebook, YouTube but what is right for you and your company?
Where should you be and where shouldn't you be?
Are you getting the best from your pr/marketing team (online and offline)?
We carry out full audits of publicity activities, give you a report and make suggestions for the way forward...